PicK2 Refund & Cancellation Policy

Last updated: 12 October 2026

This policy applies to court bookings at PicK2, Kajang 2 KTM Station. PicK2 is operated by Srijang Kemajuan Sdn. Bhd. (Registration No. 198001001613 (55396-D)), a subsidiary of MKH Berhad (“we”, “us” and “our”).

1. All bookings are final

All bookings are final once paid. Refunds are given only in the situations set out in Sections 3 and 4 of this policy.

2. Cancellations by you

You cannot cancel a booking after payment. We do not give refunds or credits, and we do not reschedule, if you:

• cancel or change your mind;
• arrive late or don’t turn up;
• leave before your slot ends;
• booked the wrong date, time or court.

Please check your booking details carefully before you pay.

3. Cancellations by us

If we have to cancel your booking because the court cannot be used for reasons within our control (such as maintenance, facility closure or a fault with the QR entry system), we will tell you by email. We will refund the full amount you paid to your original payment method.

4. Payment errors

If you were charged more than once for the same booking, or charged but did not receive your booking confirmation and QR code by email, contact us at heymarketing@mkhberhad.com. Include your name, mobile number, payment date and transaction reference. Once we confirm the error, we will refund the extra or unconfirmed amount in full.

5. How refunds are processed

Approved refunds are made to your original payment method. How long a refund takes to reach your account also depends on your bank or e-wallet provider.

6. Contact Us

Srijang Kemajuan Sdn. Bhd. (Registration No. 198001001613 (55396-D))
A subsidiary of MKH Berhad
Suite 1, 5th Floor, Wisma MKH, Jalan Semenyih, 43000 Kajang, Selangor Darul Ehsan
Email: heymarketing@mkhberhad.com